AP FLEET VEHICLE REFERENCE GUIDE
Our quick reference guide is available as a PDF. Please make sure to refer to the website for the most up to date information.
WHILE ON RENT
Your Customer Experience Representative will be your main point of contact for everything
- Billing
- Maintenance
- Vehicle Issues
- Accidents
- Towing
- Registration, License Plate, & Inspections
Any violations accumulated during your contract period are billed back
Please be sure to have your own Toll Transponder in every vehicle
We bill back all toll costs plus a $5.00 administrative fee for each individual toll charge
Call CCM: (800) 226-7766
Always make sure everyone is okay and call 911 accordingly
Take pictures of all vehicles involved
Provide your company insurance and contact
Exchange phone numbers with the other party
We will reach out to confirm the best mailing address. Please note we prefer office/home addresses for this.
All vehicles should have a current copy of the registration in the vehicle.
If you cannot locate one, please call your Customer Experience Representative.
Renewal(s) will be mailed if the vehicle(s) is/are on rent when up for renewal.
Should your AP vehicle ever get towed, you are responsible for all costs associated with retrieving that vehicle. You can use your own tow provider or call CCM and be charged back for the towing expenses. Call CCM directly at (800) 226-7766 for assistance.