Warranty

Factory Warranty

Please return to your local authorized dealer for repairs if vehicle falls within the manufacturer’s warranty period. Call CCM directly at (800) 226-7766 for assistance on warranty coverage or to find an authorized dealer near you.

AP FLEET ROADSIDE ASSISTANCE

RAM800.521.2779
GM / Chevrolet800.243.8872
Ford800.241.3673
Sprinter & Freightliner800.367.6372

NON-WARRANTY COVERAGE

Please call (800) 972-8872 for Non-Warranty Roadside Assistance

VENDOR INSTRUCTIONS

Service can be performed within 500 miles or before or after the stated odometer interval. The preventative maintenance schedule serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.

INVOICES

Submit a timely invoice. Any invoice submitted more than 150 calendar days beyond the service date will not be approved.

INCLUDE

Reference at minimum the PO Number, VIN, Mileage & Model with each invoice submitted.

DRIVER INSTRUCTIONS

For preventative maintenance, (i.e. oil changes, tire replacements/rotations, brakes, or items listed in the preventative maintenance schedule) please bring to an approved national vendor for service.

Warranty Work

For warranty work or non-preventative maintenance, please return to an authorized dealer. Call CCM directly at (800) 226-7766 for assistance on warranty coverage or to find an authorized dealer near you.

GLASS

For glass repairs, please contact your manager for approval.

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